Receive prompts for servicing customer equipment
Keeping customers happy and retaining them is just as important as signing on new clients. But how do you do this? Reminding clients when their equipment needs to be serviced is one way of providing efficient customer service. With BluWave’s CRM Service, you can start service cycles for each customer’s equipment, allowing you to generate details of equipment due to be serviced.
You can send bulk mailings out reminding clients of upcoming service dates so that they can schedule them in. Once services have been completed, the system also automatically schedules the next service date.
Want to know more about how our service and agreement date prompting? Get in touch.