The CRM built for South African businesses.

Priced in rands. Supported by real people you can call. Integrated with the systems you already run. Enhance productivity, streamline sales and grow your business – starting from just R520 per user per month, including support and BluWave BI (Business Intelligence Dashboards).

Trusted by Over 1,500 Happy Customers

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Use BluWave CRM to Grow Fast and Stay Lean.

Why Choose BluWave

BluWave isn’t just software, it’s a business partner built for South African companies that need a CRM and Service solution that actually works in the real world. Our secret sauce is our skilled implementation team, ensuring every client is set up correctly and empowered to use the system effectively from day one. Your onboarding and training are backed by our free training guarantee and ongoing support. And with dedicated Customer Success Management consultations, you continue unlocking more value from your BluWave system over time.

BluWave Features

Why BluWave is the CRM You’ve Been Looking For! BluWave CRM simplifies your sales process, boosting productivity and decision-making. From clear sales pipeline visibility to automation and mobile access, our tools help your team close deals faster and focus on growing your business.

Sales Pipeline Management (Kanban)

Drive sales with a clear and actionable view of your opportunities. BluWave’s Kanban-style sales pipeline lets you instantly see progress, identify priorities, and make decisions that boost results. Update statuses effortlessly with drag-and-drop functionality.

Dashboard, Reporting & Analytics

Make smarter decisions with BluWave’s powerful dashboards and analytics. Track performance, uncover trends, and optimize your strategy—all integrated into your CRM to keep your business ahead of the competition.

Opportunities Pivot Table: Easily analyse sales stages, deal values, and more with the Opportunities Pivot Table. Gain actionable insights to drive smarter decisions and accelerate your sales performance.

Mobile Accessibility

Stay connected anywhere with BluWave’s fully mobile-responsive CRM. Update opportunities, manage tasks, and keep your schedule organised—all from your phone or tablet for ultimate flexibility.

Accounting Integration

Sync BluWave with leading accounting/ERP systems like Pastel, Sage, Xero and More. Eliminate manual data entry and keep your sales history aligned, so you can focus on selling, not admin.

Automation Workflows

Streamline your sales process with automated workflows. Handle repetitive tasks, manage leads effortlessly, and close deals faster—all while boosting your team’s productivity.

Customer & Contact Management

Deliver personalised service with a centralized customer database. BluWave keeps all your customer details, communication history, opportunities, and quotes in one place, giving your team a 360-degree view for seamless interactions.

Quotes Automation

Impress clients and speed up your sales process with automated quoting. Generate error-free, professional quotes in seconds using customisable templates, giving your team more time to focus on closing deals.

BluWave AI

Harness the power of AI to automate processes and assimilate large of values data at lightning speeds so your sales team can spend more quality time with customers BluWave invokes AI in many areas including auto capturing leads from an email, refreshing customer data from current sources, responding to support queries online, converting online meeting transcripts into summarised minutes and next actions.

BluWave Service

BluWave service will streamline your customer service/helpdesk by supporting the client services team to process tickets more efficiently. BluWave service automatically logs tickets from incoming email inboxes. Client service teams can respond to tickets and receive replies via email. BluWave Service also tracks customer satisfaction levels and reports graphically on satisfaction.

Electronic Job Cards

BluWave Service uses Electronic Job Cards to enhance efficiency, communication and overall productivity of Technicians and your service team. Signed Job Cards are automatically sent from the field and stored in the system. Job Cards can include photographs, customer satisfaction and customer feedback with ratings.

Customer Digital Checklists

BluWave Service can digitise your own custom checklists or service reports for use on the technician mobile app. Use BluWave technician schedular to manage bookings for your service team.

Hear What Our Clients Have to Say About BluWave CRM

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Discover an SA-built CRM that works the way your team works.