BluWave CRM

Keep Your Sales Pipeline Flowing with BluWave CRM

Keep the sales pipeline flowing

When it comes to sales, consistency is everything. A full pipeline means new opportunities, returning customers, and steady growth. But keeping that momentum going can be tricky especially during this time of the year , leads get lost, follow-ups slip…

Why Investing in the Customer Buying Experience Matters

Why Investing in the Customer Buying Experience Matters

Standing out is about more than just having a great product or service,  it’s about creating a great experience. Investing in the customer buying experience with BluWave CRM, every moment a customer interacts with your business, from their first click…

4 important building blocks of CRM

A successful CRM implementation is built on four important building blocks: employees, strategy, process and technology. To ensure a successful CRM implementation make sure you focus on all 4 building blocks or else you won’t see the outcomes you want…

Mobile App Now Available for iOS & Android

BluWave CRM Mobile is here to make your life a lot easier while you are on the go between sales meetings. There is no charge for the application – it is free for all registered users of BluWave. Install the…

We are migrating to a new data centre

Exciting news. BluWave software have partnered with CipherWave to host our BluWave web services to provide you the customer with more secure and reliable “always on” user experience. CipherWave is an independent service provider with its own ‘Up to the Minute’…

How Cloud computing changed the CRM game

Cloud computing is the practice of using a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer. 1.Less Setup and Maintenance Setting up a CRM system…

Workflow Automation Applied to BluWave CRM

 Workflow AutomationBusinesses cannot achieve ROI from CRM by renting a CRM system and feeding in data. Process automation is one method of reaping rewards from CRM. The following benefits accrue from process automation: Often the sales and marketing processes of…

Local is Lekker

South Africa is one of the most diverse and interesting countries in the world, full of amazing wildlife, wonderful people and incredible businesses. Dealing with a local business has many benefits Benefits of having a South African CRM system Like…

Case Study: Dr Temp

Dr Temp (Pty) Ltd is the exclusive distributor of Traxit and NexTemp disposable clinical thermometers in Sub-Saharan Africa, as well as the manufacturer of O Clamp umbilical cord clamps. We recently interviewed their team to see how they’ve implemented Bluwave CRM…

Why is a CRM Dashboard Useful?

What If your CRM told you exactly what to do next? Mark's does.

CRM software is synonymous with reams and reams of data, which often makes it difficult for managers to know how their sales force is performing at any one point in time. This is where dashboards come in: using graphs and…